Shipping Policy
Welcome to Petalo Fashion! We're excited to dress you in our exclusive styles. Below you'll find all the details you need about our shipping policies.
Domestic Shipping Policy
Shipment Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. For your convenience, we offer the following shipping options:
- Standard Shipping (3-5 business days)
- Expedited Shipping (1-3 business days)
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses Petalo Fashion ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes Petalo Fashion is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages Petalo Fashion is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy We currently do not ship outside the U.S.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.